Our Process

We’re in the midst of fleshing out a deeper dive into each project phase, including downloadable resources and client onboarding steps. Until then, here’s the high-level view.

Phase 1

Discovery & Strategy

Workshops, audits, and research to align goals, audiences, and KPIs.

Phase 2

Experience Design

User journeys, wireframes, UI, and content direction built around conversion.

Phase 3

Development & Integrations

Clean builds with robust QA, CMS setup, and third-party integrations.

Phase 4

Launch & Enablement

Migration, training, analytics configuration, and go-live coordination.

Phase 5

Optimisation & Support

Ongoing improvements, marketing, and maintenance handled by our team.